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Give 'em the Pickle Customer Service Workshop
https://extension.osu.edu/events/give-em-pickle-customer-service-workshop
Consistency: Customers return because they like what happened the last time. Set high service standards and ...
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Mission Possible: Positive Leadership
https://leadershipcenter.osu.edu/events/mission-possible-positive-leadership-2
quick test is to observe the way people react to you when you walk into a room. Are people happy to see ...
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Communiqué March 14, 2012
https://extension.osu.edu/about/communique/2012-03-14
Speed of Trust – 13 Behaviors of High-Trust Leaders-from Keith Smith, associate vice president and ... organization” (per Stephen M.R. Covey in his book The Speed of Trust). Like Covey, I believe using high ... high-trust behaviors into your professional life. People may believe what you say, but they’ll believe it ...
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Give 'em the Pickle Customer Service
https://leadershipcenter.osu.edu/events/give-em-pickle-customer-service
like what happened the last time. Set high service standards and live them every day. Teamwork - ...
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Give 'em the Pickle Customer Service (Online)
https://leadershipcenter.osu.edu/events/give-em-pickle-customer-service-online
because they like what happened the last time. Set high service standards and live them every day. 4. ...
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Mission Possible: Positive Leadership
https://leadershipcenter.osu.edu/events/mission-possible-positive-leadership
A quick test is to observe the way people react to you when you walk into a room. Are people happy to see ...
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Strengths-Based Management and Supervision Workshop
https://extension.osu.edu/events/strengths-based-management-and-supervision-workshop-0
ability to build their work team by selecting the right person for the right position, set high ...
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Communiqué February 27, 2013
https://extension.osu.edu/about/communique/2013-02-27
1590 N. High St., Suite 430, room 421. This is a general session for all faculty. Specific retirement ... are aware, the OSU CARES grants, under the leadership of OSU Extension, support partnerships between ... and career success." To take the test, click on http://www.strengthstest.com/ Gain a better ...
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Performance Management & Coaching
https://leadershipcenter.osu.edu/events/performance-management-coaching-0
a coach, you can make the difference between employees reaching their full potential or remaining stagnant ...
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Communiqué March 28, 2012
https://extension.osu.edu/about/communique/2012-03-28
Talk Straight- Behavior #1 of High-Trust Leaders-from Keith Smith, associate vice president and ... high-trust leaders in organizations and businesses. Expanding on the observation that “what you DO often has ... actions of high-trust leaders. These behaviors are based on proven principles, they grow out of the four ...